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Shipping policy

Thank you for choosing MacMaroc! We’re dedicated to providing you with a seamless shopping experience, including prompt and reliable shipping. Please review our shipping policy below to understand how we process and deliver your orders.

1. Order Processing Time:

  • Orders are typically processed within 1-2 business days after payment verification.
  • Please note that orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

  • We offer several shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping.
  • Shipping costs and delivery times may vary depending on your location and the shipping method selected at checkout.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, destination, and selected shipping method.
  • You can view the estimated shipping costs at checkout before completing your purchase.

4. Delivery Timeframes:

  • Estimated delivery times vary depending on your location and the shipping method selected.
  • Standard shipping within [your country] typically takes 3-7 business days.
  • Expedited shipping options are available for faster delivery.
  • International orders may take longer to arrive due to customs processing and other factors.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track the status of your order by entering the tracking number provided in the email on our website or the carrier’s website.

6. Shipping Restrictions:

  • We currently ship to [list of countries or regions you ship to].
  • Certain products may have shipping restrictions due to size, weight, or regulatory requirements. Please review the product description for any shipping limitations.

7. Shipping Insurance:

  • We offer shipping insurance options to protect your order against loss or damage during transit. You can select this option at checkout for an additional fee.

8. Address Accuracy:

  • Please ensure that your shipping address is complete and accurate to avoid any delays or delivery issues.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Order Changes and Cancellations:

  • If you need to make changes to your order or cancel it after it has been placed, please contact our customer service team as soon as possible.
  • We will do our best to accommodate your request, but please note that orders may be processed quickly, and changes may not always be possible.

10. Contact Us:

  • If you have any questions or concerns about our shipping policy or need assistance with your order, please don’t hesitate to contact our customer service team.
  • You can reach us via email at [customer service email] or by phone at [customer service phone number].